Public Works (water and sewer) | City of St. Johns, Arizona

Services

New Service

The City requires a deposit for establishing new service which is held until services are discontinued or terminated and the customer does not re-establish water services anywhere else within the City’s service area. Deposits are first applied to the final bill and any remaining balance is mailed to the account holder. New residents should contact the Public Works Department at (928) 337-4517 for pricing and scheduling of water hookup.

Meter Readings

Meters are read after the 15th of each month. Scheduled readings are affected by weekends and holidays, so all billing and reading dates are approximate and subject to change.

Payments

Water bills are due on the 22nd of each month. If the due date falls on a weekend or holiday, payment is due prior to that date. You may make your payments:

In person at City Hall, 70 East Commercial
By mail to PO Box 455, St. Johns, AZ 85936
Online by following the link at the top of the page

Please read your bill carefully each month. Any questions or disputes should be brought to the immediate attention of the Utility Clerk.

• Late payments are subject to a $10.00 penalty charge.
• If service is disconnected for nonpayment, a $30.00 reconnect fee will be charged.
• Past due amount, current and reconnect fee must be paid before service is restored.

After Hours Contacts Water and Sewer

After hours and weekends please contact the Apache County Dispatch at 928-337-4321. During the week, Monday – Thursday 6:30 a.m. to 5:30 p.m. please contact City Hall at 928-337-4517. Thank you.

Water Department

Overview

The City of St. Johns’ Water Department is responsible for providing potable water services to all residents. It also operates a water treatment facility and performs regular water sampling to monitor and ensure water quality.